Travel Access Certification

A distinction grounded in an actual visit.

Every certificate begins with evidence collected on site and ends with a human decision. Payment covers the work; it never buys the result.

What a certificate looks like

Designed to be checked, not merely displayed.

The property receives a digital certificate and badge with a unique number. Anyone can enter that number in the public register to see the current status, issue date and expiry date.

  • Property name and certified Travel Access level
  • Unique, searchable certificate number
  • Issue and expiry dates shown clearly
  • Public status: active, expired, suspended or revoked
Open the public register
Travel Access NetworkIndependent accessibility certificationSample · Not valid

This certifies that the accessibility of

EXAMPLE HOTEL

Travel Access MarkTravel Access MarkLevel 1 · Access Verified

A strong, verified foundation for an accessible guest journey. The first level is a complete distinction—not a low score.

Certificate number
SAMPLE-TA-0001
Issued
02 Sep 2026
Valid until
01 Sep 2027
Verified only after an on-site specialist inspectiontravelaccess.net/verify

One emblem, three distinctions

The first mark is already a serious achievement.

Like the award logic familiar from the Michelin Guide, Level 1 is not a low rating. It confirms that the place has met a demanding on-site standard. Our own emblem combines an open route and doorway, forming an A, with an outer star that signals distinction. Higher levels recognize greater consistency and integration across the guest experience.

Level 1 · Meaningful distinction

Access Verified

A strong, verified foundation with a reliable route and core facilities across the defined guest journey.

  • Arrival, entrance and primary route verified
  • Core accessible sanitary provision
  • Staff understand documented procedures

Level 2 · Advanced consistency

Comfort Access

Accessibility works comfortably across more of the stay, with stronger service and communication support.

  • Comfortable circulation and facilities
  • Adapted rooms or experiences
  • Multiple communication needs considered

Level 3 · Exceptional integration

Seamless Access

Accessibility is embedded throughout the experience, minimizing the need for special arrangements.

  • Independent use across the property
  • Multisensory information and navigation
  • Equipment, procedures and trained teams align

Travel Access Network is independent and is not affiliated with the Michelin Guide. The comparison explains the award logic only. The mark is never repeated as a one-to-three-star consumer score, and it never replaces the detailed facts and limitations relevant to each traveler.

The integrity model

Six safeguards against accessibility greenwashing.

On-site inspection

No certificate can be issued from a questionnaire, photographs or a video call alone.

Independent result

The applicant may cover agreed expenses but cannot purchase a certificate, level or favorable wording.

Visible evidence

The certificate number, status, dates and important limitations are available for public checking.

Two human stages

One trained specialist collects evidence; another authorized reviewer confirms the decision.

Registered status

Every issued certificate is entered in the public register. A badge without a matching active record is invalid.

AI has no authority

AI may sort, translate and flag missing files. It cannot inspect, score, certify or overrule people.

Validity and renewal

A certificate is valid for 12 months—not forever.

Buildings, routes, equipment, staff and procedures change. Annual validity keeps the claim tied to current evidence rather than an inspection performed years ago.

What can change the status?

  • Expiry: the 12-month period ends without completed renewal.
  • Suspension: a credible material change requires investigation.
  • Revocation: the standard is no longer met or the badge is misused.
  • Renewal: updated evidence and any required reinspection are approved.

From application to renewal

A clear process with no guaranteed outcome.

  1. 01

    Eligibility and scope

    We establish the guest journeys, location, readiness and estimated reimbursable costs.

  2. 02

    Evidence preparation

    The property shares practical information so the visit can focus on testing and verification.

  3. 03

    Specialist visit

    The inspector follows agreed routes, measures, photographs and interviews staff in person.

  4. 04

    Independent review

    A reviewer checks the evidence, decides the outcome and records limitations.

  5. 05

    Registration and monitoring

    The certificate number, status and expiry go live; credible change reports are reviewed.

  6. 06

    Annual renewal

    The record expires after 12 months unless updated evidence and any required visit are approved.