Independent accessibility certification
Travel Access Network helps hotels and tourism places replace vague claims with an in-person inspection, a clear standard and a time-limited public certificate.
Created by disabled travelers, tourism professionals and their supporters.
This certifies that the accessibility of
A strong, verified foundation for an accessible guest journey. The first level is a complete distinction—not a low score.
The problem hotels are being asked to solve
For a disabled guest, booking a hotel can become an unpaid technical investigation. The risk is carried by the traveler, while the hotel may not discover a gap until the guest is already at reception.
A ramp at the entrance does not reveal its gradient, the clear door width, turning space beside the bed, shower layout or whether lift controls can be reached and understood.
The journey begins at the airport, station, car park or pavement. A suitable room still fails if the arrival route, reception, breakfast area or emergency procedure is inaccessible.
Mobility, vision, hearing, sensory and communication needs cannot be collapsed into one universal icon. Guests need specific facts to decide what works for them.
The result can be injury, loss of independence, inability to use a bathroom, emergency relocation and a ruined trip—not merely a disappointing amenity.
A traveler should not have to call five times, request photographs and hope that “accessible” means the same thing to everyone.Read the full problem statement
Travel Access Mark
The logic is closer to a Michelin distinction than a consumer rating: receiving the first mark is an award in its own right, not one point out of three. Our emblem places an open route and doorway inside an award star. Higher levels recognize increasingly consistent, comfortable and seamless accessibility.
Level 1 · Meaningful distinction
A strong, reliable foundation across the certified guest journey. The first mark is already an achievement worth communicating.
Level 2 · Advanced consistency
Accessibility works comfortably across more of the stay, supported by equipment, communication and prepared staff.
Level 3 · Exceptional integration
Accessibility is embedded throughout the experience, reducing the need for special arrangements or assistance.
Travel Access Network is independent and is not affiliated with the Michelin Guide. The comparison explains the award logic only. Every level must appear with its name, current certificate number and detailed verified facts; the emblem never claims that a place works for everyone.
Why certification matters to a hotel
Replace a self-declared accessibility icon with an independent certificate that anyone can check by number.
Receive practical findings across arrival, rooms, facilities, communication and staff procedures.
Give booking and front-desk teams specific answers instead of asking them to improvise.
Every certificate expires after 12 months and may be suspended earlier if material conditions change.
Evidence before recognition
The property may reimburse agreed travel, access and inspection costs. That payment never guarantees certification or a particular level. AI may organize evidence, but only people inspect and decide.
We agree the scope, guest journeys, readiness and reasonable visit expenses.
They follow routes, measure spaces, test facilities and document limitations.
Evidence is checked and the certificate level is approved—or certification is refused.
Its unique number, status, issue date and expiry date can be checked online.
The network behind the standard
Disabled travelers can contribute stories, research, local contacts, translations and digital work. Disability organizations can shape local relevance, support specialists and help keep the standard accountable.
