Travel should not require detective work and a leap of faith.

The current problem

For many disabled people, planning is an unpaid risk assessment.

A nondisabled traveler can often choose by location, price and taste. A disabled traveler may need to reconstruct the entire chain: the vehicle, station lift, pavement, entrance, reception, room, bathroom, emergency alarm, restaurant, attraction and route back.

Most booking platforms reduce this to one filter. “Wheelchair accessible” may mean a ramp at the front door while the bathroom is unusable. “Hearing accessible” may refer to a device no member of staff can find. A hotel might provide an excellent adapted room, but the only route from public transport includes steps.

The consequences are not minor inconvenience. They can include injury, loss of independence, missed transport, inability to use a toilet, unplanned care, financial loss and the decision not to travel again. People compensate by making repeated calls, sending measurements, studying satellite images and relying on old reviews from strangers whose needs may be completely different.

Accessibility is not a feature a place either has or does not have. It is a chain of specific conditions—and the journey only works when the relevant links work for that traveler.

Our response

We publish structured facts and limitations, build a community feedback loop and reserve certification for in-person inspection. AI supports administration but has no authority over evidence, certificate levels or decisions. Disabled people shape the questions, tell the stories, connect local organizations and take paid or volunteer roles throughout the network.